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1. Q: Are you a manufacturer?
A: We are an integrated enterprise engaged in R&D, production, sales, storage, and logistics. In the field of fine chemicals, we own proprietary production lines for core products such as Methyl Tert-Butyl Ether (MTBE) and Ethyl Acetate. Supported by our self-built smart warehousing and logistics platform, we maintain long-term and stable supply of a variety of fine chemical raw materials, including MTBE, Isooctane, Isomeric Xylene, Methanol, Ethyl Acetate, and Cyclohexanone. We have established deep strategic partnerships with leading chemical manufacturers both domestically and internationally. Leveraging our ready stock and supply chain advantages, we provide customers with cost-effective products and integrated solutions.
2. Q: How do you guarantee product quality?
A: We strictly implement the EPR quality management system, ensuring full control over the production process to guarantee the stability and compliance of raw materials and finished products. On the logistics side, we follow SOP-compliant loading and transportation procedures, combined with intelligent warehousing and smart logistics systems, to ensure the safe, timely, and accurate delivery of goods.
3. Q: Can you provide samples?
A: Yes, we welcome sample orders for testing purposes. Please share your specific product requirements. Samples are provided free of charge, but express shipping costs will be the responsibility of the customer.
4. Q: How can I verify product quality before placing an order?
A: You may choose any of the following methods:
Request free samples for testing;
Refer to our previous SGS test reports;
Arrange SGS on-site inspection before loading.
5. Q: What is your minimum order quantity (MOQ)?
A: The minimum order quantity for each product is one 20-foot container (20°FCL).
6. Q: What packaging options do you offer?
A: We offer a variety of packaging solutions to meet different customer needs, including:
Steel drums, plastic drums, IBC tanks, Flexitanks, ISO TANKS, and bags, among others.
7. Q: What payment terms do you accept?
A: We primarily accept TT (Telegraphic Transfer) and LC (Letter of Credit). Other payment terms can be flexibly negotiated based on specific business arrangements.
8. Q: Can you offer a discounted price?
A: Yes. Discounts are available and will be negotiated based on your order quantity.
9. Q: What is your delivery time?
A: We ensure prompt and reliable delivery through professional chemical logistics channels. Generally, shipment will be arranged within 14 working days after receiving the deposit or the original Letter of Credit.
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